Price: £ 15.00 (£ 12.50 ex VAT)
The small internal battery in your SIAC is guaranteed for 2 years and should last for between 3 to 4 years. It is likely that your SIAC was not switched on successfully at a recent event and the battery is fine. A number of SIACS are being sent back to us unnecessarily. Before you purchase this item please check your SIAC at an event by dipping it in a SIAC Battery Test Station which should be provided by the event organisers. If the display on top of the Test Station shows FAIL and there is no beep or it shows WAxxx and the station beeps 10 times in quick succession, the battery should be replaced. You send the SIAC to us and when the battery is replaced, the plastic outer casing of the SIAC is also replaced. If it is less than 2 years since you purchased the SIAC or a battery replacement, we will refund your battery replacement fee, less a charge of £5 for returning the SIAC to you.
SIACs should be sent to SPORTident UK Limited, Sleagill Head Farm, Sleagill, PENRITH, Cumbria, CA10 3HD. Please remove and keep any elastic attachments. The SIAC must be placed in a small padded envelope and if sending from the UK, use Large Letter Post or a tracked option.
If you would like to discuss this, please email firstname.lastname@example.org.
A handling fee of £ 1.20 (£ 1.00 plus VAT) will be applied to any order below £ 4.00.